Contact Us

Standard porcelain tile murals are made to order and dispatched within 10 to 15 working days. Need it sooner? Express production takes 3 to 5 working days. Contact us before ordering to arrange it. We will always email you if your order is delayed.

Every mural is made to order for you, so we cannot accept returns for change of mind. If your tiles arrive damaged, faulty or not as ordered, contact us and we will put it right. Full details are in our Returns policy.

Please contact us immediately if you need to change your shipping address — once production has started it may not be possible. Call us on 07899 879888 or email [email protected].

You will receive an email with tracking details once your order has been dispatched. If you haven’t received tracking information within your expected dispatch window, please contact us at [email protected] or call 07899 879888.

Call us on 07899 879888 — someone always answers the phone. You can also email us at [email protected]. We are based in Crewkerne, Somerset and are happy to discuss your project in detail.

Contact us immediately on 07899 879888 or at [email protected]. If your tiles have not yet gone into production we can update the address with no issue. Please act quickly as production begins promptly after your order is placed.

Yes, we ship worldwide. For delivery outside the UK, email us at [email protected] with your address and mural size, and we will send you a delivery quote before you order.

If your tiles arrive damaged you must notify us within 24 hours of receiving them. We will remake and reship your tiles at our expense. Please keep all damaged items and original packaging as we will need them for the courier’s inspection and insurance claim.